Support
Frequently asked questions
Cannot find your answer? Write to contact@thong-rgca-bates.com and we will come back to you within one working day.
What is Armor ProShield?
A privacy and security suite that combines an antivirus engine, an encrypted VPN, an ad and tracker blocker and a credential vault. One licence covers your computers, tablets and phones.
How do I activate it?
Enter your email address on the activation page, confirm it, and install the suite on the devices you want protected.
What does it cost?
The account starts with a three day evaluation period. After that the subscription is $19.95 per month, charged to your card at the start of each billing cycle.
What happens after the three days?
The subscription continues on a monthly basis unless you cancel. Cancelling stops all future charges.
How do I cancel?
You can cancel at any time. Cancellation stops future charges; it does not refund a period that has already been billed. Write to us and we will point you to the right place.
Which devices does it run on?
Windows, macOS, Android and iOS, plus the major browsers. One subscription covers the devices in your household.
Does the VPN slow my connection down?
Encryption always costs something, but the ad and tracker blocking removes a large part of what a page loads, so in practice browsing often feels faster rather than slower.
Where do I ask a question?
Write to contact@thong-rgca-bates.com and we will come back to you within one working day.
Contact
Rather write to someone
Response time
Usually within one working day.
Activation
The steps are on the activation page.
Get protected
Still deciding?
The first three days are there to answer exactly that.
Get protectedThree days to evaluate, then $19.95 per month. Cancel any time.Evaluation periodThree days
After that$19.95 per month
DevicesAll of yours
CancelAny time